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3/3/10 UPDATE .... 5 years now with our orginal 3 Kavo Electric High Speed Handpieces,
no repairs or problems, tons of use ... I still love these things!!! .. But ... in
upgrading all our Adec Carts our
repairman knocked loose some sediment in our water heaters and plugged up one of our Kavo
umbilicals to the handpiece. AS good as these wonderful handpieces are, Kavo's Customer
Service Support is equally as BAD! .... An overnight shipping took 10 days and 3 calls
from Henry Schein to finally get the new $475 umbilical line delivered today! They are
very very arrogant .. after the first call and 4 days later .. Lillian called from
Schein to see why no delivery .. they said .. we need the serial number .. she said
why didn't you ask for that originally? or Call Dr. Hemp .. Kavo said WE DON'T DO THAT!
..Lillian called us we gave her the serial # .. she relayed the info .. it was again
promised the next day overnight .. 4 more days .. No line ..Lillian Called again ..
this time Kavo said .. Oh .. we forgot .. finally got it .. was down one
operatory for almost 2 weeks .. No excuse for things like this .. and to add insult to
injury .. I have been responsible for many of their sales through this website and
the emails I have received about the Kavo Handpieces.
I am just glad we didn't send the old umbilical in to have them unclog it as I was
1st planning on doing .. they'd have it till 2011.
There must be other electric handpieces out there now that also have decent product
support! .. Now back to the rest of our Kavo page
>>>>>>>>>>>>>>>>>>>>>>
Facts about the ELECTROtorque plus ... That I am happy to personally confirm.
* One of the shortest & lightest electric motors for great balance and fatigue-free
work
* Patented brushless motor:
......o No brushes to exchange (no down time)
......o Whisper quiet, less noise than brush motors
......o Less vibration than brush motors (smoother, more concentric cut)
* Three-year warranty on motor, tubing and control box
* Exclusive! Two programmable speed settings can be individually set by the user
* Digital speed control, forward/reverse operation
* Powerful, constant torque for faster and more precise preps
* Exclusive! Water spray can be conveniently adjusted at the motor
* Provides illumination and water for all procedures
* Light weight
* Speed can be feathered with existing rheostat through entire pre-selected speed
range
* Small, easy to install control box�fits in virtually any delivery system
* Unit can be calibrated to existing air pressure of the dental unit for optimized
performance
......and the ability to feather motor speed with the rheostat
* Motor speed range 2,000 to 40,000 rpm
* Entire speed range 27 to 200,000 rpm
* Powerful, constant torque for faster and more precise preparations